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Last Updated: March 7,2025

Welcome to Scenterra, a brand under UTOP Global Exports Private Limited. By using our website (www.utopglobal.com) and purchasing our products, you agree to abide by the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

  • This website is operated by UTOP Global Exports Private Limited.
  • We reserve the right to modify these terms at any time. Any changes will be updated on this page.
  • By continuing to use our website, you accept any modifications to these terms.

2. Product Information

  • Our attars are crafted using traditional steam distillation methods and are alcohol-free, oil-based perfumes.
  • Due to the natural composition, slight variations in fragrance may occur, which do not affect product quality.

3. Pricing & Payments

  • All prices listed on the website are in [Currency] and inclusive of applicable taxes unless otherwise mentioned.
  • We reserve the right to update prices at any time without prior notice.
  • Payments must be made in full before order processing.

4. Shipping & Delivery

  • We strive to dispatch orders within [Timeframe], and delivery times vary based on location.
  • Shipping costs, if applicable, will be calculated at checkout.
  • Delays due to unforeseen circumstances (natural disasters, courier issues, customs hold, etc.) are beyond our control.

5. No Return Policy on Attars

  • Due to the personal nature and hygiene concerns associated with attars, we do not accept returns on any purchases.
  • Each product is carefully inspected before dispatch to ensure quality. If you receive a damaged or incorrect product, please refer to our Returns & Cancellations Policy for resolution.

6. Order Cancellations & Refunds

  • Orders can be canceled within 4 hours of placement, provided the package has not been picked up from our warehouse.
  • Once an order has been shipped, it cannot be canceled or refunded.
  • Approved cancellations will be fully refunded via the original payment method.

7. Intellectual Property

  • All content on www.utopglobal.com, including images, text, branding, and product descriptions, is the property of UTOP Global Exports Private Limited and may not be used without permission.

8. Limitation of Liability

  • We are not liable for any allergic reactions or sensitivities to our products. Customers are encouraged to review ingredients before purchasing.
  • In no event shall UTOP Global Exports Private Limited be held responsible for indirect, incidental, or consequential damages resulting from the use of our products.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of our website or services will be subject to the jurisdiction of State of Haryana.

For further queries, please contact us at:
📧 [email protected]
📞 +91 98113 78298

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